Privacy Policy

This Privacy Policy was last modified: July 15, 2025

Excel Health Careers LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, in-person, and during the enrollment and training process. This Privacy Policy explains how we collect, use, disclose, and protect your information, as required under the laws of the State of Texas and applicable regulatory bodies such as the Texas Workforce Commission and the Texas State Board of Dental Examiners.

By using our website or enrolling in our programs, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Identification Information: Name, date of birth, Social Security Number (where required for enrollment).
  • Contact Information: Address, phone number, email address.
  • Academic Records: Prior education, transcripts, certifications.
  • Enrollment Data: Program selection, attendance, progress reports, externship evaluations.
  • Financial Data: Payment history, deposit records, bank card info (if applicable).
  • Technical Information: IP addresses, browser types, cookies, and usage patterns from our website.
  1. How We Collect Information

Information is collected through:

  • Online forms on our website.
  • In-person interviews and facility tours.
  • Enrollment paperwork and applications.
  • Surveys and feedback forms.
  • Your participation in our eLearning platform and classroom activities.
  • Tracking technologies on our website, including cookies.
  1. Use of Information

We use your information to:

  • Process applications and manage course enrollment.
  • Communicate with you regarding your training, externship, and job placement.
  • Issue certificates upon program completion.
  • Maintain compliance with Texas Workforce Commission requirements.
  • Improve website performance and user experience.
  • Provide access to course content via our eLearning system.
  1. Disclosure of Information

We do not sell or rent your information. However, we may disclose your information to the following parties:

  • Externship partners for placement opportunities.
  • Course instructors and academic staff for evaluation and grading.
  • Regulatory agencies, including the Texas Workforce Commission and Texas State Board of Dental Examiners, as required by law.
  • Third-party service providers (e.g., payment processors, eLearning platforms) who are under confidentiality agreements.

Additionally, we may disclose information if required by subpoena, legal order, or to protect our legal rights.

  1. Confidentiality and Security

Excel Health Careers adheres to the confidentiality standards outlined in our Non-Disclosure and Confidentiality Agreement. We maintain reasonable administrative, physical, and technical safeguards to protect your data, including:

  • Secure, password-protected databases.
  • Access restrictions to authorized personnel only.
  • Periodic system audits.

Any breach or unauthorized disclosure will be addressed promptly, and affected individuals will be notified as appropriate.

  1. Cookies and Website Analytics

Our website uses cookies to enhance your experience. Cookies are small text files that help us understand user behavior and improve our services. We may use:

  • Session cookies for navigation.
  • Analytical cookies for performance tracking (e.g., Google Analytics).
  • Marketing cookies (if applicable in the future).

You can adjust your browser settings to refuse cookies.

  1. Children’s Privacy

Our website does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

  1. Your Rights and Choices

You have the right to:

  • Request access to your personal data.
  • Correct or update any inaccuracies.
  • Withdraw consent or request deletion (subject to recordkeeping obligations).
  • Request a copy of your enrollment records.

To exercise any of these rights, please contact us at:
contact@excelhealthcareers.com
 210-571-1101

  1. Data Retention

We retain student records for as long as required by the Texas Workforce Commission and our accrediting bodies. Financial and academic data may be kept for at least five (5) years for compliance and auditing purposes.

  1. Third-Party Links

Our website may contain links to third-party sites such as externship partners or educational resources. We are not responsible for their privacy practices or content.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes acceptance.

  1. Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

  1. Mobile Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

  1. Contact Us

For questions about this Privacy Policy, data practices, or your rights, contact:

Excel Health Careers LLC
11034 Military Drive W, Suite 104
San Antonio, TX 78251
contact@excelhealthcareers.com
210-571-1101

 

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